Dream Overanalysis

I recently experienced an interesting phenomenon, and wonder if any of you have as well.

I was having a dream which, like most of my dreams, occurred in my childhood home in Temecula. My buddy, who was ostensibly staying the night because we’re going on a vacation together soon (that part is true), had left his electric toothbrush running, and it was just sitting there buzzing on the staircase. As if he’d vanished into thin air. Sure enough, I call out for him and start looking around the house, and realize EVERYONE has vanished (parents, etc.). There were even the empty piles of clothes laying crumpled on the ground to prove it.

Here’s the fascinating part. My higher level brain actually stepped in and said “Oh look, a ‘nobody exists’ / ‘everybody vanished’ Twilight-Zone-esque dream.. cool, never had one of these before.” Literally. It also fought with the subconscious a bit at some point, where the latter was like “don’t go in there, it could be scary!”, but the higher thought said “full speed ahead, charge!”. Or maybe that was vice-versa. Anyway, it was REALLY interesting to me looking back on it — how those two different planes of consciousness worked and interacted with each other.

Dreams are weird, man. But also really neat. If we ever invent the technology to record and replay our dreams in vivid detail, I… well, we’d drive ourselves insane, realistically. But it could be fun! =P

a blue winter dreamscape with trees and mountains and a planet in the sky
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Welcome (again)

Since WP’s ‘Page’ creator was being a recalcitrant child (to borrow a phrase from my Australian coworker — you’re required to read it in an accent, obviously), I’m writing this post to ‘stick’ to the top. You see, dear reader, I handed out a few impromptu business cards recently, advertising myself as a “small scale IT service”. Which really means I get to play with other people’s computers for money. And not much money, either, let’s be clear about that. Heck, sometimes I do it for free. But we’ll get to that in another post. Also there’s a lot of mansplaining “The Cloud”.

So, to anybody finding this page for the first time. Hi! Welcome to my personal site / blog / thing that I sometimes write stuff on. On which I sometimes write. Thank you grammar 101. You’ll find a lot of posts (that’s what you call a piece of writing in a blog, a “post”) about movies. But hopefully you’ll also find some humor, advice, and even a bit of tech help once in a while.

On to the point. Hopefully, I can help you (or someone you know) navigate this tech-infested world a bit better. This Zoom-tastic, TikTok-loving (God knows why), Twitter-ranting, post-millennial socially-distanced hellscape we call Earth.

Boy I sound a little doomy-gloomy, no? I promise I’m not always that way. In fact, I’m a goddamn ray of f*cking sunshine, most days. I’ve been described as ‘chipper’, by a friend and former colleague. (Not the Aussie one, but she’s never met me in person, so I can’t blame her.)

Anyway, here’s what I’ll leave you with. Contact me on social media or using either my blogs’ Contact pages. The one over here has more complete info. We’ll have a chat about what your technological pain-points are, and figure out if they’re something I can help with. And trust me, if they’re not, if you need a professional, I will be the first to tell you.

I don’t know everything. In fact I know very little about TikTok and Minecraft and how exactly Amazon seems to know what you’re thinking about before you even shop for it. (Actually that last one’s not too hard, but it’s still mind-boggling if you start down the rabbit-hole of human-machine relationship ethics, but I digress. Again.) But I know how to Google the heck out of stuff, because people a lot smarter than me have usually figured out the problem you’re trying to solve. I also love analogies. So if nothing else, I can at least explain to you how your computing device’s memory is like your stovetop and cutting board — the amount of food you can cook/prepare at once — while its storage space/drive/system is like your pantry and cabinets and fridge — the amount of ingredients and food you can store and keep long-term in total. Then you’ll have to stop me from ranting about how “Marketing ruins everything” because they call your phone’s storage its “memory”.

Oh, and use a password manager. For the love of all things holy. It can literally be a paper notebook, if you must, but please. Know your dang passwords. I can’t read your mind and I can’t hack your iPhone. It’s not that difficult to recover forgotten ones, so I can help walk you through that, but srsly. You’re not dumb, you’re not crazy, you just have way too many frickin’ things to remember. Password managers solve this specific problem and they solve it well. Get one.

Fifty percent of the time, it works all of the time.
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COVID-19 Update

Because click-bait, why not. But seriously, who else is tired of these? Yeah, we get it, your PR team wanted to make sure your company looked good and seemed like they were making some effort to do “the right thing” in this pandemic crisis, whatever that is. You can stop frickin’ pretending now. We still see your commercials. We still see you selling your products to people who really don’t need them but are convinced they do by your partners-in-crime, the Marketing department.

Oh, and let’s be clear, I’m not talking about my company. My company’s business is doing fine, but that’s because we serve a fairly unique segment of the population and we’ve established ourselves as THE leader in our market niche. And we have a CEO who knows his shit and doesn’t pander to ignorance or FUD.

Let me put one particular company on blast. (Right, because I have SO MANY READERS, AMIRITE??) Partly because this turned into a rant-y text to one of my friends who works there.

boycott disney logo

Disney. Disney as the ultra huge mega-corporation that owns like 90% of the modern American entertainment industry.

Disney had, and still has, the resources to:

A) Make a massive difference in the fight against the pandemic. Mask & PPE production & delivery via repurposed factories and logistics resources. Scientific research funding and vaccine development funding. Etc.

B) Keep all workers employed WITHOUT re-opening the parks (said re-openings having led to new outbreaks and hot-zones). Rides and facilities still need maintenance even without customers. “Cast members” (gag me with a spoon) could have been outfitted to give virtual tours and rides to people who could watch and even participate from their phones or connected devices. Not hard to come up with this stuff, seriously.

And obviously any & all workers capable of performing their duties from home, should have been given the means to do so. For a company of that size, with such resources and innovation at its disposal, surely SOME kind of role-restructuring and digital transformation efforts could have turned the tide for even MORE workers anxious to remain employed yet unsure of their legacy job’s effectiveness-if-turned-remote.

But no. Disney has done nothing of the sort. They furloughed my friend, and hundreds of others like them. And that’s just a corporate office desk-job position. Imagine the ones in the trenches — the food service and sanitation folks, for example — lord knows if they even got their vacation hours paid-out before they were (likely permanently) shown the door.

The FACT that Disney has done nothing helpful — actually they’ve been harmful, as I said, by prematurely re-opening parks — is a reflection of modern corporate greed in our society, of which Disney is one of the biggest culprits and practitioners. Amazon, Facebook, and several others are right up there with ’em, so don’t get it twisted. But Disney is inarguably one of the worst offenders.

And why? Why do they continue to operate this way? More importantly, why do they get away with it? Because they OWN your kids now. Everything your child loves to watch and play is, as I said, about 90% likely to be some product or offshoot or relation to Disney. Not only that, but their pockets are deep, and deep pockets pay the political bills. Think about it. Nobody in their right mind on Capitol Hill is going to want to regulate (or to the extreme, break-up and force restructure of) a gargantuan titan like Disney. They’re “Too big to fail!”, as we heard in the financial crisis of the late 2000’s.

Two quotes/sayings I want you to remember right now.

The fish rots from the head down.

and…

The love of money is the root of all evil.

Let me close on a positive note. The company I was going to order some audio equipment for the podcast from, Behringer, stopped making their products around March. Went completely offline. They’re not a huge corporation, and I’m sure they had to make some tough decisions about their workforce. But at least they tried to do what was right. Now I hear they’ve spun back up, at least in part, and the thing I wanted should become available soon. But that’s neither here nor there. Unless you’re a fan of the podcast, then it’s kinda exciting.

Be good to each other. See ya next time.

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Rant: Google Photos

I don’t mean to go on a rant here.. Oh wait, yes I do. I’m about to moan & groan, whine & complain, and raise my angry fist and pitchfork at Google for their horrendously bad implementation of what should be — and IS, in another (or more unified) tech-ecosystem — a simple workflow (ordered set of related tasks).

The Workflow

Here’s what I want to do.

  1. Take pictures with my iPhone.
  2. Upload/copy them into {cloud account of choice}.
  3. Create a new {cloud account} photo album from my recently uploaded photos.
  4. Share that {cloud} photo album with family/friends/etc.

Sounds stupidly simple, no? WELL! This is a story all about how my life got flip-turned upside-down Google screwed this up, and how Microsoft actually did it much better.

Well OF COURSE you had trouble, you luddite! Everyone knows that you just need to stay within the Apple ecosystem and everything will be happiness sunshine kittens and rainbows!

Sheeple

Yeah.. no. That’s not the point. Apple exposes the same APIs to both of these other vendors, and as limited as they may be, Microsoft still did better in its cross-platform-usability-ness. Plus, this is 2019. No single vendor gets to mandate that tired old ‘walled garden’ approach anymore and hope to survive. So don’t gimme that nonsense.

First, the “good” implementation.

Now, when I go into the iOS Photos app, I can select many photos at once and hit a ‘Share’ button at the bottom-left of the screen. The list of apps to ‘Share’ with, or more accurately through, is dynamic based on how many photos you’ve selected. Microsoft OneDrive’s limit is 30. Wow, that’s cool! Some apps, like Mail and Notes, seem to have no limit (or at least a very high one). Sadly, Google Drive’s limit is 10.

But this is where I’d normally start Task 2. In iOS Photos, select pics, hit ‘Share’, and upload to {cloud service of your choice}. So as I said, with OneDrive, I pick 30 at a time and upload away. Great! And they get there FAST, too.

Now I go open up the OneDrive app. My photos are present, exactly where I put them. At the bottom right of the app, there’s the ‘Photos’ section (tab, screen, whatever you wanna call it). I go there, I select the photos, I hit the three-vertical-dots (‘Options’ is probably what they’d call it) at the top-right, I say “Create Photo Album” and give it a name. BOOM! I hit the Albums button, I select my new album, & I hit the ‘Share’ button (top-right again, just not quite as far to the right as the 3-dots). BAM! I can send it via text message, email, share it to Facebook, whatever. Life is good!

Now the terrible one.

Right, so as I said, the limit on how may pics from iOS Photos can be Shared to Google Drive is 10. Oh and guess what else? Google Photos isn’t even an option here. They literally didn’t integrate it. LAME.

But fine, I can do 10 at a time; I only have about 40 for the current project. So I select, hit Share, hit Google Drive, pick my folder to deposit them in, and go. And… sad trombone. Some of them failed! “Please try again.”

Not trusting that uploading the same pics again won’t result in duplicates, I pull out the trusty laptop, fire up the web browser, and head to Google Drive to check what succeeded and what didn’t. And I re-do just the ones that were missed. And then I wait. Because for whatever unholy reason, Google’s tubes are slower than Microsoft’s; the OneDrive wait was about 2 seconds; the Google wait is about 10, for all of the pics to show up online.

Cool, now for the album. So I have a folder in Drive with all these pics that I want to put into an album, but, uh… where’s the option to do that? Yeah, IT’S NOT THERE. Sad trombone #2. Oh go ahead, you can try to find it yourself. I’ll wait. While you’re there, check out this absolute garbage help-article that includes a pointer to the now-obsolete option that this article tells us is going away.

(Said pointer being, from drive.google.com, go to the gear (upper right), hit Settings, and enable “Create a Google Photos folder”. Don’t do it now; it’s obsolete, like I said!)

Confused yet? Great, we’re on the same page! To the Interwebs for answers! Oh god. OH GOD. They’re even more confused than we are! Somebody call Google. Wait… you can’t. You literally can’t.

Let’s back up and take a deep breath. There’s gotta be a better way, right? So instead, I go now to photos.google.com, hit the ‘hamburger menu’ (top left; yep, gotta love that lack of consistency!), hit Settings (the gear). AHA! There it is, the option to “Sync photos & videos from Google Drive”. Do we have liftoff? Eehh…

Okay yes, the photos are starting to show up at the top of my main screen (photos.google.com) — again, now I’m in laptop-land, not fiddling with the phone at this point. So I select the pics, starting with the little semi-transparent checkbox in the upper left of the first photo — then and ONLY THEN am I allowed to use my Shift key to select many at once. Then I hit the ‘Plus’ button in the upper right and say “Add to Album”. Give it a name, presto.

Ooh, I can actually “Add to new Shared Album” and immediately be prompted for who to share it with… but OH WAIT, this is on the laptop, I can’t send it in a text message. (At least, not without getting the link first and then somehow sending it to my phone, which is another process that’s way more complicated than it should be at this point in our tech revolution, but I digress.)

Let’s check things out from the iPhone again. So I open up the Google Photos app, and… WTF? Why do I see duplicates? Aaaahh.. Some have the ‘crossed-out cloud’ symbol, aka the ‘not in cloud’ or ‘offline’ symbol. Those are the ones on my device (my iPhone) ONLY, whereas the others (with no symbol on them) are in Google Photos cloud already.

Riiiiight.. cuz THAT’S not confusing for someone who wouldn’t know any better. So now if I wanted to create my new album to share, straight from here (the app), I’d have to be very careful about selecting the correct pics — the ones without the ‘offline’ symbol.

Fortunately, I’d already created the album using my web-browser on the laptop, so all I had to do was go to Albums, select it, hit the 3-dots menu in the upper right (horizontal, not vertical like Microsoft.. surprise!), hit Share, and do the usual (text message, email, Facebook, copy link, etc).

Don’t be confused by the list of Contacts that show up here either — those are your Google account contacts, not your phone’s. (Well, at least, not your iPhone’s, aka your iCloud contacts — people with real phone numbers that you can text. Your Google contacts are, most likely, just emails, unless you’re a super-nerd and keep everything in-sync between the two, which is just plain bananas!) (Apologies for the ear-worm.)

Hmm, now wait a minute, I have these photos both in Google Drive and in Google Photos. I’m pretty sure, if I read the help articles right (which is a big ‘IF’ because they’re, again, surprisingly baffling), they ALL (both) count against my storage quota. (Well, if I don’t go off and enable the ‘high quality’ storage option where Google claims to offer free unlimited photo storage if you let their robots compress your pics a little bit.) But anyway, storage. O noes! I better go to delete them from Drive. So I do that, just before half-heartedly checking Google Photos again to make sure they didn’t disappear as a result. Thankfully they did not. Phew.

Wow, is it beer time yet?

Seriously, does it need to be this complicated? Google, you got some smart-ass people working for you. I mean, some of the best and brightest. Can you maybe make some of this experience less terrible? Plz? K thx.

Haters Gonna Hate

Because I couldn’t resist just one more ear-worm. And because someone will inevitably say “Well you know Nate, you could have just done it all with iOS Photos and iCloud Photo Sharing and iCloud Shared Albums” and lah-tee-dah and tea & crumpets and matching space-grey turtlenecks and BLECCHHH. Not the point.

OK I’m done. Have a pleasant week everyone! ❤

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Just a Quick Note

Hi all, hope you enjoyed the guest post last week. I just returned from a week’s vacation, so at the moment I have no new posts to push out. I hope to resume my normal schedule by Friday. Twice per week is actually quite a difficult pace to maintain, so I think I’ll drop to just weekly, either Mondays or Fridays depending… (on what, no clue!)

Thanks again for hangin in there with me and for reading. It means a lot. Leave a comment if you have any ideas on what I should write about, or any questions or rants you’d like me to read. Love & light ❤

if my husky doesn't like you, i probably won't either
Someone should buy me this shirt.

Help! Outlook Keeps Asking for Password!

Yes, my friends, occasionally the world of tech will spill into this blog as well. But this is not related to my career at all; this is something I experienced while helping out a family member. And I thought I would share the frustration — and the solution.

The Problem

He has a Microsoft account, based on a Hotmail address. There are 3 devices: his phone, an old laptop running Office 2013, and a new laptop running Office 365. He has some work email accounts, which all remained working fine, plus the personal email — that being the Hotmail account in question.

One day, he does.. something. Let’s say he forgot the password, or perhaps typed it incorrectly too many times. This leads to a slight spiral of confusing actions, involving a password reset and a recovery code, which he faithfully, per instruction, prints on a physical piece of paper (not that we ever needed it). However, something is still amiss.

downward spiral staircase
down, down, down we go!

Outlook 2013 is now continually prompting him for his password, for the Hotmail account. Strangely, also, this old machine still lets him log on to Windows with the old password, even though it’s running Windows 10 under the MS account (not a local user account).

His phone still receives and sends emails just fine — he didn’t even have to re-enter the password there, as far as I know. Also strange. Or perhaps he did re-enter it at some point shortly after he re-set it, but forgot to mention it. Who knows. The point is, he can’t get his personal emails in Outlook anymore, on the old laptop.

Nor the new one, as it turns out. He just hadn’t tried it until I got there. So during my troubleshooting efforts, we turned on the Surface and discovered it, too, in Outlook 365, continually begged for his password, which we of course entered correctly, to no avail.

I tried a lot of troubleshooting, including repairing the account in Outlook’s account properties, removing it and re-registering it, and even removing it from Windows entirely, followed by setting it up again. None of that worked of course.

The Solution

The actual solution is rather boring, as it turns out. It just took us forever to arrive at it, because MS in no way made it at all obvious, nor provided any direction toward it, until I actually asked for help with Outlook’s support-chat snap-in. The agent replied next-day, which meant I had to tell my uncle to literally let his Surface sit out, open, on, logged-in, all night. Thank God for TeamViewer, is all I can say.

What we found out, thanks to the agent, is that he (the user, not the agent) had somehow enabled Two-Step Verification. This was NOT OBVIOUS anywhere. What it means, apparently, is that after you enter your password, you’ll need a security code that either gets texted to you or uses the MS Authenticator apon your smartphone. This is very similar to Two-Factor Auth, but not exactly the same.

red apple and green apple
Apple-to-apple…ish

So where do you go to check on this? Again, not obvious. Go to your MS account page in a browser — https://account.microsoft.com/. Then click on ‘Security’, of course. Then.. uhh.. wait, there are only 3 big buttons here. “Change password”, “Update your security Info”, and “Review recent activity”. Well those don’t sound like what I want. Maybe the 2nd one, kinda? Nope.

Read the fine-print. I mean it’s not “fine print” like super-dinky legal jargon, but small enough compared to those big 3 buttons that most people would overlook it. Right underneath it says this:

Done with the basics? Explore more security options to help keep your account secure.

MS Clippy

Yep, there you go. Once you click that link, ‘Two-step verification’ is the 2nd option on the list. So, once we disabled that, he was back in business — his current (recently changed) password was now the only thing needed to configure/re-connect all Outlook apps to his Hotmail account.

But Why?

More specifically, why is this a thing? Well, 2-factor authentication is actually a very good practice, security-wise. For example, when you log in to your bank’s website from a computer that you don’t normally use to do so, they generally want to text/call/email you with a “security code” to make sure it’s really you. Awesome! That means if someone guessed your password, they still couldn’t get in, because if you got that text/call/email while you yourself weren’t logging in to do some banking, you’d say “Not today, Satan!” and deny that sucker.

Now, let’s take the Microsoft account. Sure, it probably has some pretty important stuff — billing info, for one thing, if you’ve ever bought anything from them, like Office 365, or a game on the Xbox. But even if not, there’s still a lot of your personal info there. Plus, your email itself can be used for nefarious purposes, such as.. oh right, that banking example! If you hadn’t set up your phone as a “2-factor auth” contact-point, they might be using your email to send you those security-codes. And if you’re no longer the only pair of eyeballs on your inbox.. Ruh-roh.

scooby-doo ruh-roh
Jinkies!

So is this “Two-step verification” thing with your MS account all bad? No, of course not. Like anything, consider it holistically with the rest of your online presence and identity management. If you’re particularly worried about hackers, and you understand the trade-offs, go ahead and use it. If you’re fairly confident in your password strength, and you don’t have a ton of ‘risky’ information/connections involved in the account, maybe it’s overkill.

I personally use the MS Authenticator app, because I work in IT and it’s something I’m accustomed to. I have a lot of devices, and I know that the risk of me losing one is higher than most. But this family member’s situation is much more limited and much simpler. Therefore, we decided, he can live just fine without it; all he needs to remember is his password.

Intro

Some of you have made your way over here from my other blog, and I very much appreciate it. Some of you may be just discovering this from your ‘Reader’ feed, or from Facebook or Twitter or wherever, and I appreciate that too! I love all forms of readership. That’s why we write, is it not? Well, partially.

I also write to understand myself, my head. I write because I often have trouble expressing verbally the complex swirling emotions and thoughts in this superlatively complex symbiosis of science and spirit we call the mind and soul.

What can you expect from this blog? Well! All kinds of things. Fiction. Nonfiction. Flash-fiction (I never claimed to be good at it, but it does appeal to me for some reason). Heartache. Joy. Trials and tribulations. Possibly a rant or two. (Or several dozen.) Memories. Memoirs. Movie reviews. (Yes, I’ll migrate the content over, hopefully!)

So pull up a chair, grab you favorite cozy beverage, and see what resonates with you. If you enjoy it, maybe share with a friend! Thanks for reading. ❤